Wire Transfers - Please call for wire transfer information. $15.00 transaction fee.

Custom Ordered Guitars:

50% nonrefundable deposit is required on custom ordered guitars. Balance is due upon completion of the order.

Shipping Charges:

There will be a charge for shipping and handling of guitars. This will cover insurance and Fedex ground shipping to anywhere in the contiguous 48 states. Shipping to other areas may require additional charges.

Approval:

There is a 48 hour approval period from the time of delivery. ( this does not include custom orders, or used guitars.) Please call us as soon as possible if you have a question about the guitar. All amplifiers sales are final.

Returns:

If you are not satisfied with a guitar, call us first. Unauthorized returns will be refused. All returns must be insured by the customer for the full purchase price and must be made within the first 72 hours following the receipt of the guitar. The guitar must be packed in the same carton with the same packing materials, manuals, warranty cards, and any other items that came with the guitar. The guitar must be returned in the same condition in which it was sold in order to be eligible for store credit only. No cash or credit card refunds. When we receive the merchandise you will receive  full store credit minus shipping, insurance and a 10% handling fee,if applicable. No returns are available for custom ordered guitars or guitars ordered without a case.  No returns for overseas customers.

Layaways:
We offer a layaway on any item up to 60 days. A minimum 30% non-refundable deposit is required. If you can not pick up the item in the allotted time, call or email and we will give you an extension. Early termination on the part of the buyer is considered a default. However, we will issue an in store credit  for the deposit amount against in store merchandise. ABSOLUTELY NO REFUNS ON LAYAWAYS>

                                                      

Foreign or Overseas Orders